Return & Refund Policy
At MAHDAVIFRAGRANCE, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.
1. Return Eligibility
- Returns must be requested within 3 days of delivery.
- Products must be unused, unopened, and in their original packaging.
- Items damaged due to misuse or improper storage are not eligible for returns.
2. Refund Process
- Once we receive and inspect the returned item, a refund will be processed within 5-7 business days.
- Refunds will be credited to the original payment method.
- Shipping charges are non-refundable.
3. Exchanges
If you receive a defective or incorrect product, we will provide a replacement at no extra cost for that you have to make proper video evidence.
To initiate a return, contact us at www.mahdavifragrance@gmail.com with your order details.